This is a revised and updated edition of a classic book on the prevention and management of violence in the work place. The original work was published in 1993.

The new laws and principals of handling a violent situation are covered as well as proven methods of prevention. Case examples illustrate the problems. It is a guide to understanding employee needs, identifying potential perpetrators, and developing violence prevention through effective management programs.

It provides principles, systems, check lists ... should be a standard reference guide for prevention...
William Rector III,
former VP, General Dynamics

I endorse this book as a must-read..
Gene N. Ewing, Reg. Mgr.,
Merchants and Manufacturers Assoc.

Softcover, 176 pages, 5 1/2 X 8 1/2
$14.95 ISBN: 0-934793-70-0.